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five months later on even now have not received the deal with that was designed to be get but wasn't. Whenever we termed customer services they reported it'll are available June... It really is March. Why it requires Just about a yr for 1 take care of is further than me but they should repair they take care of replacement for accessories.

They can't get an order delivered punctually. The purchase dates were changed two times on inconvenient days. They explained they ended up likely to deliver and we waited in the course of the four hour time slot.

I ordered a couch and chair from bobs disc furnishings inside the oxnard from Alex the sales rep. Alex was really great and helpful but wasn't truthful with almost everything. We paid out to have it delivered but once the delivery guys received to your home all they would do was put it in your house and we had to unpack it and set the legs on our self.

I came listed here with an acquaintance to browse. There were sales men and women hounding just before we even got five toes inside. We specially explained to them we were being there to look all over. The very first salesperson said she would discuss with us in a couple of minutes but as we're walking up the stairs some dude now begins asking us 1,000,000 inquiries when I at last advised him "we are just looking." My Close friend and I then had been referring to a Bed room established she favored.

I had been looking for your new recliner so I decided in the future to phase into this Bobs household furniture store in this article in flushing in order to look all-around. I noticed one thing I thought of obtaining the sales rep was fantastic and kind of gave me that push to obtain. So we go to the finance Woman named Ericka and she or he was so unprofessional she tells me sit there although she sets up the pill to begin my software process but was on the cell phone with a person aquiring a dialogue laughing and I used to be just there waiting after like 5 minutes she arms me the pill so I keep on to summit my information and when I go back to hand her back her tablet she there continue to about the cellphone with I suppose is similar individual and made me stand there literally ten min before she acknowledges me.

m stating they ended up twenty minutes from my household. I advised shipping driver please examine your notes I'm at get the job done and you all are suppose to supply after five:00 pm, he said okay I will likely have my supervisor to simply call you of course I in no way acquired that phone get in touch with. So After i acquired off do the job I simply call to in this article customer treatment say that it absolutely was my request to hold the supply after 5:00 pm I stated know the supervisor promise me that for that inconvenience, so then I check with to speak to supervisor she inform me that It will probably be a two hour hold out to speak with supervisor so she recommend me to call back today. Then, I instructed her I just want them to come obtain the harm merchandise and refund my income, she tells me my supervisor claims that you'll be able to not get a refund even so you can find a distinct upper body. I advised her that I just like the chest it had been just harm. I desire a refund as a result of broken guarantees and inconvenience, she worry to me that I wasn't acquiring a refund and simply call back tomorrow to speak to supervisor. This was unbelivable, I truly feel just as if they just took my money. Needless to say I nevertheless don't know when what going to happen with the destruction chest. I will never expend my revenue there all over again, and suggest not a soul else to purchase from them. I will likely be putting views on Yelp, Google and any other Internet site I can think of. Cause of evaluation: Damaged or faulty. Financial Loss: $three hundred. Most popular Resolution: Full refund. I didn't like: To several stories lies, This products offered and customer provider is Awful.

It is going to choose two weeks to receive it! Pretty much my mom who relies on this chair as her most important piece of furnishings is left waiting extra Because this company has the worse customer support i have ever skilled. She could fall finding up and down a normal chair and this company could care a lot less! Help you save by yourself the headache and You should do not buy furnishings right here. Excuse me even though i head out and purchase A different $seven hundred chair due to the fact this company has no intentions of fixing the a person we bought from them!

Have gotten some Truly Fantastic DEALS check here Right here! Some things not the best quality but the cost is correct most of the time. Dedham is a clearance center and there is lots of parking! Def will likely be back.

I spent 20mins on hold ahead of speaking to a person. I explained the specific situation after which you can explained that she necessary to transfer me to the Dedham store to terminate the order. I explained that I'd now spent not less than one hour on keep attempting to get to the store and she mentioned she would transfer me immediately. After five minutes, I achieved voice mail again. Identified as "Customer Treatment" back and spoke with a beneficial woman that worked immediately with the Dedham store to cancel my transaction. I usually try out to present organizations an opportunity and the chance to fix their error, but this has long been a fairly rough practical experience. I noticed Bob's probably attempts to maintain overhead in Test, but there ought to be an even better avenue for customers to achieve centralized customer service. IF I use Bob's all over again, I will be driving out of my way to go to a site in addition to Dedham.

Victor had cared for all the things . Victor is individual ,good , and kindest Human being that I discuss with and I like to recommend him highly. Bob's is excellent as long as that you are working with the appropriate person and that person is Victor . Now my partner is has his comfortable chair and loves it

Even though most customers just like the styles and large choice of budget-focused choices, there have been some problems from time to time, together with difficulties with shipping, perceived quality, and wishing for a far more lenient return policy.

The initial most commonly encountered matter that Bob's shoppers are looking for is a different sectional or couch. Their charges get started under $600 and have mostly synthetic upholstering with foam cushioning. Most choices are available colour tones including grey, beige, brown, and navy.

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I termed Bob's and a nice gentleman answered who then educated me that considering that I had moved because I bought the furnishings (seemingly they have never heard of a 1 calendar year lease) they could do Nothing at all for me!!!! Then I speak to a supervisor who is under no circumstances understanding and borderline rude who just repeats "I'm sorry, we will not do something" over and over once more. I will NEVER purchase furnishings from in this article again and that is a disgrace for the reason that right up until now I had seriously enjoyed it.